Return any new & unused product in its original packaging within 30 days of shipment for a money back refund, excluding any incurred shipping and return costs, processing fee and may be subject to 15% restocking fee.
- Items not in new condition are not returnable. Products received incorrect, defective or damaged will be returned and replaced or refunded free of charge.
- If you received free shipping when you purchased items, the actual shipping charges CheapSprinklers incurred when shipping the items to you, will be deducted from your refund. The customer will also be responsible for return shipping charges.
- The same goes with flat rate shipping orders, the actual shipping charges CheapSprinklers incurred when shipping the items will be taken from the refund.
- Products received incorrect, defective/damaged, or with manufacturer warranty issue will be returned and replaced or refunded free of charge.
- Full refunds, including the original shipping cost, are issued for returns of defective products, products that were damaged during the shipping process, or incorrect products.
Please email email@example.com to start your returns/exchange process.
- Include your order number, items you wish to return, and a reason for returning the items. We will email you back with a return label and instructions.
In the incredibly unusual event that an item is missing or is wrong in your order, please email firstname.lastname@example.org and let us know what was missing or wrong with your order.
If you choose, you may return the order without a prepaid label. However, please ensure you understand the terms above, if you have any concerns or question please contact us. If your product is in new, unused and in it's original packaging your return should be sent to the following address:
- Items not in new condition are not returnable. Any item that has been used, installed, or modified is not eligible for return (unless the product is damaged/defective and/or covered by warranty).
- If the order is shipped before you contact Customer Service, we won't be able to cancel it. However, you can return it, following the applicable Product Return steps above.
We work hard to make sure that you are happy with every CheapSprinklers.com purchase. If you have any questions or concerns about our policies or your order please contact customer service by email to email@example.com.