Answer
Apr 26, 2022 - 12:08 PM
The PRO-C model controller must be the NEWER PC- 400 version (blue buttons and solar sync dial position) with a date code of MARCH 2014 or newer. This date code is written on the white sticker inside the wiring compartment. Ensure you have a strong Wi-Fi signal. Wi-Fi connectivity can be tested on the HPC panel itself (signal strength is shown when you select a wireless network).
If you have any issues connecting the controller to the router, please verify all Wi-Fi specifications here.
If you have the older model PC-300, the replacement controller is the HPC-400. If the station modules in your older unit are black, they will work in the HPC-400 model controller.
